LCGP 1

French leader in cinema operation

Context

  • null
    70 cinemas  771 screens
    Paris region, Provence-Alps-Cote d’Azur and Rhône Alpes
  • null
    Integration Windows 7
  • null
    Supervision via PRTG tool
  • null
    110 interactive terminals

Key issues

  • Simplify access to cinema auditoriums via the installation of autonomous terminals enabling:
    – access for clients having a “Le Pass” subscription
    – the purchase of a ticket on a self-service terminal, without waiting at the counters
    – printing a ticket that is pre-paid over the Internet
  • Securing the terminals that can be freely accessed by the public
  • Set up conventional recurring operation (OS, anti-virus and application)
  • Monitor the functioning of the application and activity on the terminal. Warn the local contact in case of a malfunction

Provided services

Advice
Integration
Deployment
Operation

Solutions & Achievments

  • Set up a specific organisational unit in the AD, with the creation of accounts and implementation of ultra-restrictive GPO to secure access to the terminals
  • Set up accounts dedicated to maintenance
  • Set up a light SCCM for the anti-virus management of W7POS
  • Integrate terminals into the PRTG central supervision, with monitoring of the network, OS and application functioning
  • Set up an escalation process

Benefits

  • Set up support and unified management of terminals through our nearshore service
  • Continuous monitoring by the central supervision (system and application)
  • Integration and exploitation of autonomous terminals accessible by the public on an Internet of Things OS